Plainrow support
The files are yours because they trusted you. You are the virtual assistant, the nonprofit ops person, the one-seat bookkeeper. You cannot put this client's file in the cloud.
Putting warehouse stock on every catalog product on this computer. Blank stock stays. Leftovers that were never in the catalog go. Lite cannot do that. Kitchen can. Email [email protected] if something breaks.
Open a ticket
Email [email protected]. We reply from that address. Send column names and row count, never file contents.
Do files leave my machine?
No. There is no upload, no account, and no telemetry. Files stay on this computer.
What can Lite do?
Lite is free: two files, stack, dedupe, export. Files stay on this computer.
What can Kitchen do?
Kitchen puts warehouse stock on every catalog product on this computer. Blank stock stays. Leftovers that were never in the catalog go. Kitchen also splits and cleans. $19 one-time. Polar emails a zip.
How do I buy Kitchen?
Buy Kitchen · $19 at https://buy.polar.sh/polar_cl_WC72cncKI9qvJnIsKuSqE9gv2Aha7xU6HtiG50Pc2F9. Polar emails a zip of the offline HTML file. Files are never uploaded.
More than two files?
Lite holds two files on the counter. Stack those two, export, then open the result with another file if you need a second pass. For more than two files at once, that is Kitchen.
File too big?
If the browser complains, split the export in the source tool first, then stack. Lite stays two files, stack and dedupe only.
What if something breaks?
Try a current desktop Chrome, Edge, Firefox, or Safari. Then email [email protected] with column names and row count, not contents.
Refunds?
Lite is free. Kitchen is $19 via Polar. For a Kitchen refund or a broken download, email [email protected]. We never ask for CSV contents.
Will you take my files?
No. We never ask you to send a CSV. If something breaks, describe the shape of the file (column names, row count), not the contents.
Plainrow. Log. Also: merge CSV without uploading.